Salon Policies

📅 Appointment & Cancellation Policy

• Appointments require 48-hour advance notice to cancel or reschedule without penalty.
• Cancellations within 48 hours may be subject to a cancellation fee.
• To cancel or reschedule, contact Adrienne via Booksy, phone, or email as early as possible.
• We understand life happens — please communicate promptly so your spot can be offered to another client.

To cancel or reschedule: Booksy  |  404-536-6517  |  Areneebookings@yahoo.com

⏰ Late Arrival Policy

• A 15-minute grace period is extended to all clients.
• Arrivals more than 15 minutes late may result in a shortened service or rescheduled appointment.
• Please notify Adrienne as soon as possible if you are running late.
• Repeated late arrivals may affect future scheduling.

🚫 No-Show Policy

• Clients who no-show without notice forfeit any deposit paid.
• Repeated no-shows may require full pre-payment for future bookings.
• Three or more no-shows may result in permanent removal from the booking system.
• If an emergency arises, please reach out as soon as you're able — we'll do our best to work with you.

💬 New Client Consultation Requirement

This applies to all new clients seeking color or chemical services.

• All new clients seeking permanent processing (color, relaxers, keratin, chemical services) must complete a consultation first.
• Do not book a color or chemical service without a prior consultation — it will need to be rescheduled.
• Consultations allow Adrienne to review your hair history, assess your hair's condition, and design the safest approach.
• After your consultation, Adrienne will personally schedule your service appointment.

Book a Consultation on Booksy

💳 Deposit & Retainer Policy

• A deposit may be required to secure certain appointments, particularly for longer or specialty services.
• Deposits are applied toward your service total at appointment time.
• Deposits are non-refundable for cancellations within 48 hours or no-shows.
• Deposits are refundable for cancellations with more than 48 hours notice.

👥 Children & Guest Policy

• To maintain a calm environment, please limit additional guests when possible.
• Children are welcome only if they are receiving a service.
• Unattended children cannot be accommodated in the salon space.
• Questions about bringing a guest? Please reach out in advance.

🌿 Health & Allergy Disclosure

• Please disclose any known allergies (hair dye, peroxide, latex, chemical products) before booking.
• Strand tests and patch tests are available upon request and recommended for sensitive clients.
• Adrienne reserves the right to decline services that may be unsafe for your hair or scalp condition.
• Failure to disclose known allergies releases Adrienne Renee from liability for reactions. See Terms of Service.

⚖️ Georgia Board of Cosmetology

• Adrienne Renee operates in full compliance with Georgia State Board of Cosmetology and Barbers regulations.
• Licensed cosmetologist in the State of Georgia.
• All services adhere to applicable Georgia sanitation and safety standards.
• All required licenses, product safety data, and sanitation protocols are maintained per Georgia law.